Terms & SaaS Agreement

Terms of Service

Effective as of August 2026 • Governing SaaS subscriptions and WhatsApp AI messaging

Trial Period

14 Days Free

SLA Guarantee

99.9% Uptime

Cancellation

1-Click Anytime

01.Acceptance & Service Description

By accessing or registering an account on SellFlow, you agree to be bound by these Terms. SellFlow provides a SaaS automation platform enabling merchants to connect AI sales agents to WhatsApp and e-commerce platforms.

02.Fair Use & Meta WhatsApp Policies

Usage of WhatsApp Cloud API integrations must comply strictly with Meta's Commerce & Business policies. Unsolicited spam, misleading marketing, or unlawful commerce are strictly prohibited and subject to immediate termination.

03.Third-Party Integrations (Google & Meta APIs)

SellFlow provides seamless integrations with third-party providers including Google (OAuth sign-in & Google Sheets sync) and Meta (WhatsApp Cloud API). By utilizing these features, you agree to comply with the respective third-party terms of service. You may disconnect or revoke API permissions at any time via your SellFlow settings or your Google Account security panel.

04.Subscriptions, Billing & Cancellation

Subscriptions are billed on a monthly or annual basis following your 14-day free trial. You may cancel your subscription at any time with 1 click directly inside your billing settings.

05.SLA & Limitation of Liability

SellFlow strives for 99.9% platform availability. We are not liable for transient disruptions originating from third-party networks, Google API rate limits, or upstream Meta API scheduled maintenance.

Legal Entity & Inquiries

Email: support@sellflow.ma • privacy@sellflow.ma

SellFlow SAS • Commercial Registry: Casablanca, Morocco • Domain: sellflow.ma