Privacy Policy
Last Updated: August 15, 2026 • GDPR & Moroccan Law 09-08 Compliant
Encryption
TLS 1.3 / AES-256
Compliance
GDPR & CNDP 09-08
Data Isolation
Multi-Tenant Vault
01.Introduction & Overview
SellFlow is dedicated to protecting the privacy of our merchants and their end customers. This policy details how we collect, process, and safeguard data when connecting your e-commerce store with our WhatsApp AI automation engine.
02.Data We Collect & Process
- Merchant Account Data: Name, email, phone number, store URL, and billing metadata.
- Catalog & Store Sync: Product titles, pricing, stock levels, variants, and merchant training documents.
- WhatsApp Conversations & Orders: Chat logs, buyer phone numbers, delivery addresses, and COD confirmation statuses strictly to fulfill store orders.
03.No Public Model Training Guarantee
We strictly guarantee that your proprietary catalog data, customer conversations, and internal documents are NEVER used to train public foundational AI models or shared with competitors.
04.Google User Data & Limited Use Policy
When you sign in or connect your account via Google OAuth, SellFlow accesses only your basic profile information (name, email address, profile picture) and explicitly authorized Google Sheets permissions to synchronize your product catalog and orders.
Google API Services User Data Policy Compliance:
SellFlow's use and transfer to any other app of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not sell Google user data, nor do we use it for serving advertisements.
05.Your Rights & Data Deletion
You maintain full ownership of your data with the right to export, revoke Google OAuth access at any time via your Google Account Security Settings, or request permanent deletion of all account data from our servers by emailing privacy@sellflow.ma. All data deletion requests are fulfilled within 48 hours.
Legal & Data Protection Contact
Email: privacy@sellflow.ma • support@sellflow.ma
SellFlow SAS • Casablanca, Morocco • Domain: sellflow.ma